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Accessibility Statement

GadgetDeals KE Limited · Last updated 1 July 2026

We want every customer to be able to buy a phone from us independently, whatever their abilities or the assistive technology they use. This statement describes where we are and what we are still working on.

1. Standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We test with keyboard-only navigation, with screen readers, and at 200% zoom.

2. What we have built in

  • Every interactive element is reachable and operable with a keyboard, with a visible focus indicator.
  • Semantic headings and landmarks so screen reader users can navigate by structure.
  • Text alternatives for images, icons and device illustrations.
  • Colour contrast that meets AA in both light and dark themes, with a theme switch for people who find one easier than the other.
  • Form fields with genuine labels, clear error messages and required-field indicators.
  • Motion honours the operating system's reduce-motion preference — every animation on this site stops if you have asked your device to reduce motion.
  • Layouts reflow to 320px without horizontal scrolling, and text can be resized to 200% without loss of content.
  • Status changes — adding to cart, submitting a form — are announced rather than shown only visually.

3. Known limitations

We would rather tell you what does not work yet than pretend everything does.

  • Some long data tables in the Partner and Admin dashboards scroll horizontally on small screens.
  • The 360° product viewer is a visual enhancement; the still images and full written specification carry the same information for anyone who cannot use it.
  • Some older blog posts may contain images with brief alternative text that we are still improving.

4. Alternatives

If any part of the site is a barrier, we will complete the task with you directly. Call or WhatsApp us and we will take your order, arrange a trade-in valuation, book a repair or process a warranty claim over the phone, with no difference in price or service.

5. Reporting a problem

Email support@gadgetdealske.co.ke with the word "Accessibility" in the subject line, or call +254 700 000 000. Tell us the page, what you were trying to do and what technology you were using.

We aim to acknowledge within 2 working days and to tell you our plan and timeline within 10 working days.

Questions about this policy?

Write to support@gadgetdealske.co.ke or call +254 700 000 000. We will explain any part of it in plain language — that is not a courtesy, it is the point of publishing it.

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