Acceptable Use Policy

1. General conduct

• Do not use the site for anything unlawful or fraudulent.
• Do not attempt to gain unauthorised access to any account, server or data.
• Do not scrape, crawl or bulk-extract listings, pricing or content without written permission.
• Do not introduce malware, or attempt to disrupt or overload the service.
• Do not impersonate another person, or misrepresent your affiliation with us.
• Do not resell an ex-UK device as new, or misrepresent condition, grade, battery health or warranty status to a third party.

2. Reviews

• Only review a product you actually bought from us.
• No abusive, discriminatory, defamatory or obscene content.
• No personal data about anyone, including staff, couriers or other customers.
• No incentivised, fake or competitor-authored reviews, in either direction.
• We publish critical reviews. We remove reviews that break these rules, and we tell the author why.

3. Customer accounts

• One account per person. Do not share your password.
• Keep your contact details current — delivery and warranty depend on them.
• Do not use another person's payment method without their authority.

4. Referral programme

• Do not send unsolicited bulk messages, spam or automated messaging carrying your referral link.
• Do not bid on our brand name in paid search, or run adverts that appear to be from us.
• Do not create accounts or place orders to claim commission on your own purchases.
• Do not post referral links in comment sections, forums or groups where promotion is not permitted.
• Do not make claims about our products, warranty, pricing or availability that we have not published.

5. Enforcement

Where we believe this policy has been breached we may remove content, suspend or close an account, withhold or reverse commission, cancel orders, and where appropriate report the matter to the authorities.

We will tell you what rule we believe was broken and give you an opportunity to respond, except where doing so would prejudice an investigation.

6. Reporting a breach

Report suspected misuse to support@gadgetdealske.co.ke. We investigate every report and respond within five working days.